"I knew what he was going to say the moment he walked into my office," Joe told me.
He was reeling from the resignation of Alex, his top performer, who a competitor recruited to a VP job with a seat in the C-suite. Joe desperately needed to vent, and as luck would have it, we were scheduled for our weekly coaching discussion the same day he received the news.
"I've been dreading this moment since the day I hired Alex," Joe admitted. "He's incredibly capable, but in the early years of working for us didn’t recognize his own abilities. In fairness to Alex, I took advantage of that and gave him more and more responsibility but didn’t acknowledge it with a promotion. I guess I used the excuse that we’re a small company and trying to stay lean. As I reflect, that was a massive error on my part."
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