11/02/2023

Medicaid Open Enrollment

The Ohio Department of Medicaid wants to remind everyone that annual open enrollment for the 2024 plan year has begun. Open enrollment runs now through November 30 and is the time when Ohio Medicaid members can review the available plans and select the plan that best fits their healthcare needs. If a member would like to stay with their current healthcare plan, they do not have to take any action related to open enrollment.  

Members can select a new plan by using the Ohio Medicaid Consumer Hotline Portal at www.ohiomh.com or by contacting the Ohio Medicaid Consumer Hotline at 800-324-8680. Representatives are available 7 a.m. – 8 p.m. Monday through Friday and Saturdays 8 a.m. – 5 p.m.

There are several supplemental resources linked below to help providers and staff respond to Ohio Medicaid member questions about 2024 managed care annual open enrollment.

• The Ohio Medicaid’s managed care organizations health plan comparison provides an overview of the services that all managed care plans offer as well as the specific value-added services available from each individual plan. 
• The find a provider search tool can help members identify which managed care plans their trusted providers are contracted or "in network" with. 
• The Open Enrollment FAQ answers questions related to annual managed care open enrollment. 
• The What is open enrollment? micro video provides an overview of what annual open enrollment is and the resources available to members.

Each managed care plan has a member website that members can visit to learn more about their approach to serving Ohio Medicaid managed care members: 

• AmeriHealth Caritas Ohio, Inc. 
• Anthem Blue Cross and Blue Shield. 
• Buckeye Health Plan. 
• CareSource Ohio, Inc. 
• Humana Healthy Horizons in Ohio. 
• Molina HealthCare of Ohio, Inc. 
• UnitedHealthcare Community Plan of Ohio, Inc.