02/11/2025

Report Finds Chief Human Resource Officers Struggle to Prevent the Exodus of C-suite Leaders

Many executives think HR leaders fail to properly manage C-suite tension

Chief experience officer (CxO) retention matters, Gartner said, because companies with executives with an average tenure of five years or more outperformed their counterparts on revenue, customer experience and other metrics.

"Chief human resource officers (CHROs) have a key role in mitigating CxO attrition," said Alexander Kirss, senior principal in the Gartner HR practice, in a news release — but they are facing considerable headwinds. "Fewer than one in four CxOs say their CHRO is effective at strengthening the C-suite’s ability to function as a cohesive team. On top of that, just 23 percent of CxOs report their CHRO is effective at managing tension between C-suite members."

CHROs can help retain the C-suite by serving as career coaches, building trust with the CEO, helping develop relationships with the top executive and by showing support for mental health and work-life balance, Gartner added.

Please select this link to read the complete article from HR Dive.