Details
04/12/2021
Social Worker
Ohio Living Westminster-Thurber
Social Worker
The Social Worker assists with the planning, organizing, implementing, evaluating, and directing of the social services program in accordance with company standards and federal, state, and local standards, guidelines, and regulations to ensure that the emotional and psycho-social needs of the residents are met and maintained by assisting residents in navigating through the healthcare system and overcoming barriers to meet their health and wellness goals and providing appropriate education in support of achieving those goals.
Essential Activities and Tasks
Operations Management
- Assesses and interprets social, psychological, and emotional needs of residents and families and ensures their needs are being met.
- Facilitates intake assessments and interviews for social service planning while following the schedule of the MDS.
- Provides residents and families information about and referrals to appropriate agencies and other financial and program assistance as necessary.
- Assists residents and families with insurance coverage and end of life affairs and plans.
- Assists in scheduling of care plans and assessments to be presented and discussed.
- Participates in discharge planning and coordinating resident level of care changes and manages care transitions communicating vital information for reconnection to community resource agencies and which healthcare teams as needed.
- Conducts ongoing counseling, social work intervention, and follow up as needed.
- Coordinates social services activities with other departments and/or service providers to ensure that daily programming can be performed without interruption.
Quality and Compliance Management, Administration, and Reporting
- Assists in developing, implementing, and maintaining an ongoing quality assurance program.
- Assists in the development and maintenance of departmental policies and procedures.
- Completes a social history on every resident upon admission and reviews with supervisor.
- Completes necessary forms and reports, including MDS and care plans in the electronic medical records (EMR) system.
- Ensures that all progress notes and plans of care are informative and descriptive of the services provided and of the resident’s responses.
- Maintains the confidentiality of resident information.
- Works with the Corporate Accounts Receivable Department to ensure residents and families have completed all payer documentation.
- Assists with accounts receivable efforts.
- Willingly and consistently shares observations and insights of departmental operations that may improve quality and efficiencies of department.
- Attends all-employee and departmental meetings and in-service training as scheduled or as directed.
Care Management and Service Delivery
- Listens and responds to the needs of residents and staff members.
- Reviews and responds to complaints and grievances from residents and staff members regarding all areas of responsibility.
- Assists with resident investigations regarding complaints, incidences, and missing items.
- Works with residents and staff to resolve issues or acts as a mediator.
- Assists in developing and conducting in-service training programs for staff that relates to social services.
- Advocates on behalf of the rights of all residents.
People Management and Development
- Supervises Social Services Designees.
- Fosters a positive work environment that attracts, retains, and motivates employees.
- Interviews, selects, and orients new direct reports.
- Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
- Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
- Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
- Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
- Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
- Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.
Qualifications
Education
- Bachelor's degree in social work required.
- Current unencumbered license for the state of Ohio to practice as a Licensed Social Worker (LSW) required.
Experience
- Two years experience in a health care and/or human services environment required.
- Experience in patient advocacy required.
- Knowledge of community resources required.
- Proficiency with Windows, Microsoft Office (Word, Excel, PowerPoint), and the internet required.
To learn more about this exciting opportunity and to apply, go to www.ohioliving.org/careers.
Ohio Living Westminster-Thurber is Central Ohio’s premier life plan community located at the edge of Victorian Village. Services include long-term nursing care, memory care, short-term rehabilitation, outpatient therapy and assisted living. The campus also offers independent living apartments. Most importantly, we’re a company that:
- makes its mission the heart of our organization
- has a reputation for consistently exceeding the needs and expectations of those we serve
- provides an engaging, team-oriented workplace dedicated to career, family and faith
- commits to recognizing our employees for a job well done
We're looking for people who:
- have a passion for helping people, solving problems and contributing to a positive work environment
- are excited about bringing their personal standards and ideals to work each day
- understand that HOW you do your job is just as important as WHAT you do in your job
Why work at Ohio Living?
Our residents and employees have access to a fitness center, casual bistro and The Crossings restaurant. Depending on an employee’s full-time, part-time or PRN status, they may benefit from:
- competitive wages
- affordable medical, dental, and vision insurance
- 403b retirement savings
- paid time off including your birthday
- training, continuing education, and education assistance
- pay advances up to $500
- free meals/meal allowance
- the latest technology
- unlimited career opportunities
- and much more!
Who is Ohio Living?
Headquartered in Columbus, Ohio Living is one of the nation’s largest not-for-profit, multi-site senior living organizations. Since its founding in 1922, Ohio Living has defined the highest standards of quality of life for adults through its 12 life plan communities and Ohio Living Home Health & Hospice in 50 Ohio counties.
Our mission is to provide adults with caring and quality services toward the enhancement of physical, mental and spiritual well-being consistent with the Christian Gospel.
Our Values: Care * Integrity * Customer Service * Innovation * Financial Stewardship * Leadership