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10/22/2019

Regional Director of Operations Position

Volunteers of America National Services (VOANS)

Regional Director of Operations Position

Volunteers of America National Services (VOANS), located in Eden Prairie, Minnesota, is a wholly controlled nonprofit subsidiary of Volunteers of America is seeking a Regional Director of Operations. VOANS is organized and operated to “advance, support, promote and administer health, housing and supportive services” in pursuit of the objectives of VOA. VOANS employs more than 3,000 professionals across the country to operate its housing and health care programs. It operates six comprehensive campuses (skilled nursing and independent/assisted living), five skilled nursing facilities, four assisted living facilities, three licensed home health agencies, three Programs of All-Inclusive Care for the Elderly (PACE) sites and one senior meals program. VOANS also owns a continuing care residential community in Florida. The organization is dedicated to providing supportive, nurturing environments with services designed specifically for each individual.

As a key member of the Healthcare Leadership Team, the VOANS Regional Director of Operations provides day-to-day leadership and management oversight of assigned campus programs and healthcare operations in MN and OH, including quality of services, fiscal management, compliance with federal, state and Volunteers of America National Services requirements and standards for assigned regional area. Reporting to the Executive VP of Healthcare Operations and Development and coordinating closely with the Senior VP of Healthcare Operations, (s)he facilitates and supports Executive Directors in the assigned region.

The finalist candidate will be a team player with outstanding interpersonal communication skills and an aptitude for establishing and sustaining positive relationships, creating consensus, and motivating people. As Regional Director of Operations, this individual must demonstrate an ability to inspire and motivate a high performing, dedicated, and truly caring team. (S)he embodies a leadership approach of collaboration, support and mutual respect, and will coordinate consist communication among a high-functioning team comprised of long-tenured and engaged staff. The Regional Director of Operations recognizes that to effectively work with Executive Directors across a substantive geographic region will require some travel to campus locations on a regular basis. (S)he will have a high level of related health care knowledge and exhibit a deep knowledge base regarding today’s rapidly changing industry trends. The Regional Director of Operations must be sympathetic with the mission and purpose of VOA and enthusiastically support the organization’s mission, vision, and values.

The finalist candidate will be a team player with strong interpersonal communication skills and inviting style characterized by responsiveness and accessibility to staff and other key relationships. (S)he will have a high level of related health care knowledge and exhibit a strong knowledge base regarding today’s rapidly changing industry trends. A bachelor’s degree in Healthcare Administration or related field is required, 10+ years of successful executive management experience, an active nursing home administrator license in the state in (s)he is working, and experience in behavioral health, geri-psych or related field is a plus.

Candidate nominations or expressions of personal interest may be directed in confidence to Dan Deffet, Managing Partner, Deffet Group, Inc., via email: info@deffetgroup.com.

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